Privacy Policy

1- About usTop

The company:

Eric Faure
1 rue du pont de l’Aveyron
82140 Saint Antonin Noble Val – France
+335 63 30 64 57
Please prefer an email contact for conversation in your language
contact@ericfaure.com

Individual Business – French Small Business status
registered in France at the Chamber of Trades and Handicrafts of Montauban in France – RM 82
Company number SIRET : 500 592 076 00011
Intracommunity VAT number : FR27500592076
VAT not applicable, article 293 B of the CGI of the French General Tax Code specific to the status of the company, microbusiness with simplified social system
Code APE 2341Z – Manufacture of ceramic articles for domestic or ornamental use

Owner of the site: www.ericfaure.com as well as all those operated in a sub-domain or directory under the same domain name: ericfaure.com

The sign: Atelier C (understand, ceramic workshop)

2- RESPONSIBLE FOR TREATMENTSTop

The person responsible, within the meaning of the data protection regulations, for all processing carried out on the websites under the ericfaure.com domain, is:

Eric Faure, established at: 1 rue du pont de l’Aveyron, 82140 Saint Antoni Noble Val, France – +335 63 30 64 57Please prefer an email contact for conversation in your language

If you have any questions, complaints or if you wish to exercise your rights in the context of data protection and the processing of your personal data on these websites, you can contact Eric Faure directly by email: admin@ericfaure.com

3- COMPLIANCETop

Visitors or customers of sites under the ericfaure.com domain have the right to access, modify, rectify and delete data concerning them at any time.

This data protection policy describes how Eric Faure:

  • processes the data that you communicate to us when you use our websites
  • uses the data in accordance with the General Data Protection Regulation (GDPR).

The security of personal data such as name, address, telephone number or e-mail address is a serious and important concern for us. Therefore, we operate our web activities in accordance with respective data protection and data security laws. Below is the information we process.

4- Comments and ReviewsTop

When you leave a comment on our site, the data entered in the comment form, but also your IP address and the user agent of your browser are collected to help us detect unwanted comments.

An anonymized channel created from your email address (also known as a hash) can be sent to the Gravatar service to check if you are using the service. The Gravatar service confidentiality clauses are available here: automattic.com/privacy/. After validation of your comment, your profile picture will be publicly visible next to your comment.

5- MediaTop

If you upload images to the site, we recommend that you avoid uploading images that contain EXIF ​​GPS coordinate data. People visiting your site can download and extract location data from these images.

6- What we collect and storeTop

We collect information about you during the checkout process on our store. While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
    We’ll also use cookies to keep track of basket contents while you’re browsing our site.

Some information about your computer is also recorded for statistical purposes. They are managed strictly internally and are therefore in no way transmitted to third parties. These data are:

  • your operating system
  • your browser
  • your country and city using your IP address
  • the referring site through which you access our site

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them
  • If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

7- CookiesTop

If you post a comment or review on our site, you will be offered to save your name, e-mail address and site in cookies. This is only for your convenience so that you do not have to enter this information if you post another comment later. These cookies expire after one year.

When you log in to your user account, a temporary cookie will be created to determine if your browser accepts cookies. It does not contain any personal data and will be automatically deleted when you close your browser. We also set up a number of cookies to save your login information and screen preferences. The lifespan of a login cookie is two days, that of a screen option cookie is one year. If you check “Remember me”, your connection cookie will be kept for two weeks. If you log out of your account, the connection cookie will be deleted.

A language preference cookie is saved on your first visit. It reads your browser’s default language. It allows you to display the appropriate content according to your language. The lifetime of this cookie is 30 days.

We also use cookies to track shopping cart contents as you browse our site.

8- Content embedded from other sitesTop

Articles on this site may include embedded content (eg videos, images, articles, etc.). Content embedded from other sites behaves the same as if the visitor were to that other site.

These websites could collect data about you, use cookies, embed third-party tracking tools, track your interactions with this embedded content if you have a connected account on their website.

9- How long is your data storedTop

If you leave a comment or review, the comment and its metadata are retained indefinitely. This allows subsequent comments to be recognized and approved automatically instead of leaving them in the moderation queue.

For accounts that register on our site (if applicable), we also store the personal data indicated in their profile. All accounts can see, edit or delete their personal information at any time (except their username). Site manager, Eric Faure, can also see and modify this information.

10- The rights you have over your dataTop

If you have a user account or if you have left comments or opinions on the site, you can request to receive a file containing all the personal data that we hold about you, including those that you have provided to us. You can also request the deletion of personal data concerning you. This does not take into account data stored for administrative, legal or security reasons.

11- Transmission of your personal dataTop

Visitor comments can be verified using an automated spam detection service.

If you request a password reset, your IP address will be included in the reset email.

We share data with third parties that help us manage store orders and services. Here is the list of our partners with whom we share your personal data:

As payment gateway, we trust Braintree and PayPal. When processing payments, certain data is transmitted to them, including information required to execute the payment, such as the total amount or billing information. Please see PayPal’s privacy policy and Braintree’s privacy policy for more details.
We mainly process the shipment of orders with Colissimo Entreprise La Poste (fr). When processing orders, certain information is transmitted to it, including information strictly necessary for delivery services, such as: surname and first name, postal address, email, telephone number that you have provided as the recipient of the shipping. Please see the Colissimo Entreprise La Poste privacy policy (fr) for more details.

Updated on 30 January 2022 – © 2009-2022 Eric Faure – All rights reserved

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